Bitpay
Reviews and Complaints
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Verified Reviewer
Issues with card
My prepaid debit Mastercard is not linked to my BitPay account when I click on the credit card tab on bottom it it says you paused new applications. I already have my bit pay card. I need you guys to link it to my accounts please.
Preferred solution: I need my bitpay card added or linked to my account
User's recommendation: Maybe
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marina Del Rey, California
Where’s my money
I tried to transfer my funds to a different wallet and never reached my account. I would like to know wheres my money and to cancel that transaction
User's recommendation: Watch out this stuff isn’t doing as it’s supposed to and I now have $315 up in limbo
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money gone
My money never arrived in my Coinbase wallet. Now I have money in limbo and Im unable to get it back. Im looking forward to a full refund
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Failed transactions
Multiple failed transactions. No problems with banknor data entry. We site seemed unreliable and glitchy.
Preferred solution: Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Transaction
Why is my transactions keep failing when I try to do one and this is every time and every day when I'm doing it
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wednesbury, England
Can't withdraw bitcoin
I'm very new and Im not completelysure of the process and if the payment for receiving btc is correct and legitimate?
- Security
- Very hard to get answers directly
Preferred solution: Delivery on the complete receipt. If the other 2 are legitimate I need help with steps to complete a transaction? Please and thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hemet, California
I'm still wondering why I haven't gotten my money, please help fix this issue?
I've bought $22 worth of eth coin through a bitcoin atm 4 days ago and I still haven't received it, do ya'll know why and may ya'll please help fix this issue??
Deland, Florida
I can’t get in contact with u guy to find out what happened to my bitcoin
I dont know why I guy dont answer me I need to know Wilbers is my bitcoin I lost the 200 this the address bc1qhmzjyy7ntqmndagzzh3m9uuelrlkn9ucp8pmp8
Id f5fef520e89d9db46258d73348b1a8e89024a111e70cfb58d856296e9e298cef
User's recommendation: Ok hshsh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Payment.
I sent a payment via bitpay and it shows it was completed but the merchant hasnt received it yet. Where did my money go? Here is the transaction id
DBF66ED16D7F36A42ADA666061****EFD3A57D289D5383BCB98541BE3F59EBCF
- Easy
- No idea where my money went
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Deposit
Need information on how to transfer and deposit btc eth from data accounts addresses from blockchair accounts blockchain addresses ETH addresses
User's recommendation: Always best
Seattle, Washington
Refund of payment
I purchased bitcoin for $300 and it was deducted from my bank card and I didnt get the balance to my BitPay wallet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Intergrate json file to personal
Problem still not fix
My json is not showing any type of balance or from Api so Im not seeing I have some of the most richest bitcoin mining address in the world how can I intergreat that or my inheritance
Preferred solution: BitPay help me intergate an help me with my Api I have over billion in assests
User's recommendation: immediatelyOffer to fix the situation
Missing funds
They took my money to an unknown wallet address and I'm calling and no one is answering. Their customer service is very very poor
Preferred solution: Full refund
Tulsa, Oklahoma
General information
Everything ok. Excellent attention.
Easy and fast communication.
Keep in this direction. Have a good day.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Luis, Arizona
Card information
I can't fill in my details wen I try to redeem my gift card I put my email n it dosent activate w my details
- Debit card converts bitcoins to us dollars
- Card
- Virtual card posted online
Preferred solution: Deliver product or service ordered
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