Contact Bitpay Customer Service
Bitpay Phone Numbers and Emails
Toll-Free Number:
-
(888) 914-9661
Merchant Complaints:
-
(404) 907-2055
Bitpay Emails:
How to Contact Bitpay Customer Service?
Most Popular Number:
| Total calls: 358 | Issues resolved: 8 | Last call: Dec 3, 2024 |
Bitpay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bitpay Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bitpay is 8889149661. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bitpay may ask you for the following information to identify you as a customer: email, customer id or account no or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bitpay Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bitpay is 8889149661. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bitpay may ask you for the following information to identify you as a customer: email, customer id or account no or order id or tracking no.
People call Bitpay mainly because of account, cards, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Bitpay is compliance@bitpay.com. 88% of customers use this email address to address their issues and concerns.
Contact Information
Bitpay Website:
Bitpay Help Center:
Corporate Office Address:
How Good is Bitpay's Customer Service?
Summary of Bitpay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bitpay?
Account Question:
- “Verify my investment in Copay”
- “Account”
- “My identity”
Payments and Charges Question:
- “Transaction problem”
- “Missing deposit”
- “I received compensation payment from Bitpay i want to make sure is is real or scam”
Cards Question:
- “Card”
- “Credit card qestion”
- “Can't transfer any money to my card”
Product/ Service Question:
- “I need some immediate help accessing my bitcoins from my Bitcoin Mining Actto my bank acct”
- “Setting up Bitcoin to send money”
- “I need to see how yo withdraw within my means”
Request for Information Question:
- “To confirm my withdraw of bitcoin”
- “Requesting replacement card”
- “Confirmation”
Shipping and Delivery Question:
- “What the delay in money showing up on here.”
- “Where is my money at from transfer from my bank”
- “Didn't get my crypto”
Refund Question:
- “Refund of bitcoin”
- “Refund of payment”
- “Refund help”
Return/ Replace Question:
- “Return of prepay”
- “Pin change”
- “Adress change”
Employment Question:
- “Payroll”
- “Employment”
Website/ Application Question:
- “Trouble with site”
Staff Question:
- “Customer service”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Won't to know if l can put robinhood in my wallet”
- “Regarding money ibhaveni can't retrieve”
- “Won't to sell Bitcoin”
Compare Bitpay Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
