Contact Bitpay Customer Service
Bitpay Phone Numbers and Emails
Toll-Free Number:
-
(888) 914-9661
Merchant Complaints:
-
(404) 907-2055
Bitpay Emails:
Bitpay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bitpay is 8889149661. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bitpay may ask you for the following information to identify you as a customer: email, customer id or account no or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bitpay is 8889149661. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bitpay may ask you for the following information to identify you as a customer: email, customer id or account no or order id or tracking no.
People call Bitpay mainly because of account, request for information, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Bitpay is compliance@bitpay.com. 89% of customers use this email address to address their issues and concerns.
Contact Information
Bitpay Website:
Bitpay Help Center:
Corporate Office Address:
How Good is Bitpay's Customer Service?
Summary of Bitpay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bitpay?
Account Question:
- “Cant log in”
- “I can't log in”
- “Verify my investment in Copay”
Payments and Charges Question:
- “Payment pending”
- “Transaction problem”
- “Missing deposit”
Request for Information Question:
- “I need to know why my funds went to this address I need it to be reversed”
- “Need to discuss my pay account to change my email”
- “Have A Question”
Product/ Service Question:
- “Problem with bitpay wallet”
- “Failed to receive Cryoto”
- “I need some immediate help accessing my bitcoins from my Bitcoin Mining Actto my bank acct”
Cards Question:
- “Card”
- “Credit card qestion”
- “Can't transfer any money to my card”
Shipping and Delivery Question:
- “Didn't get my crypto”
- “What the delay in money showing up on here.”
- “Where is my money at from transfer from my bank”
Refund Question:
- “Refund of bitcoin”
- “Refund of payment”
- “Refund help”
Return/ Replace Question:
- “Return of prepay”
- “Pin change”
- “Adress change”
Employment Question:
- “Payroll”
- “Employment”
Website/ Application Question:
- “Trouble with site”
Staff Question:
- “Customer service”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Missing funds”
- “I put the wrong email there”
- “Translation”
Compare Bitpay Customer Service To
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